Frequently asked questions (FAQ)

1. Click on the “Place your ad” buttons on the startpage.
   
   
2. Select what kind of ad would you like to post.
   
   
3. Fill each and every form in, remember the more information you provide us with is the more chances you’re gonna have (videos, pictures, description in different languages)
   
   
4. Preview your ad. At this stage, you’ll still be able to make changes to your ad. All good to go? Click continue
   
   
5. We’ll send you an e-mail, the control e-mail, for you to actívate your ad. Keep your control e-mail as you will be able to amend and delete your ad from it.
   
   
6. And done! Your ad will show on Coompy.
   

Your ad will remain as long as you want. You can delete or edit it anytime.

Through your control e-mail, you’ll be able to amend and delete your ad whenever you want. (Remember the control e-mail is that first message you received from us when you published your ad)

Insert the e-mail address used at the time your ad was published and click on the “resend control e-mail” button.

ID is your ad’s identification number.You’ll find it in your “control e-mail” and in your ad’s profile.

Publishing an ad at Coompy is FREE. You’ll be able to upload your description in different languages, upload a video as well as up to 9 pictures and if you insert you flat’s exact address,Google Maps and street view will be enabled in your ad.

Your ad does not correspond to the city where it is published.

Your ad does not comply with Coompy’s “Conditions of use”

Your ad has been reported by another user.

Read our “Conditions of use” if you have a doubt or need any further explanations, don’t hesitate writing to us at

It is possible that your “control e-mail” as been filtered by your e-mail account’s SPAM FILTER please check it and rate the e-mail as “not spam” if you find it there.

IF you have followed each and every step accordingly and still have not received your control e-mail, let us know at

Insert your ad’s “ID” in the search box at the top of page and click on the “search” button. Remember that your ad’s “ID” is a number you will find in your control e-mail. Eg.: R842.

For the time being, there’s Coompy for:
Germany
Spain
France
the U.K
Italy

You can reduce the size of your pictures with one of the many photo editing softwares, the pictures must be reduced to maximum size of 800KB, you can also use this opportunity to edit the photos your way! Click here

Uploading a video to your Coompy ad is 100% free,you can upload it to Youtube, Vimeo, etc and paste the video URL (web address) to your ad. You can also send us your video, we’ll be happy to upload it for you. Click here for more information